Word

Description

Technical support

assistance provided by the manufacturer of both hardware and
software. It is also a service provided by ISPs, online service providers, and
Web hosting companies. Technical support may be offered by telephone, via an
online chat program, by email, or by snail mail. Support personnel answer
questions of all varieties such as, .How do I set up this equipment?. to .Where
is the on switch for my new computer?. The popularity and success of many
companies offering computer-related products and services is often directly re-lated
to the quality of technical support they offer.